Nothing is Solved on the Servers

Discussion in 'Free Hosting' started by stgeorge, Sep 5, 2012.

Thread Status:
Not open for further replies.
  1. stgeorge

    stgeorge Member

    Messages:
    113
    Likes Received:
    0
    Trophy Points:
    16
    Last edited: Sep 6, 2012
  2. stpvoice

    stpvoice Community Support Rep Community Support

    Messages:
    5,987
    Likes Received:
    212
    Trophy Points:
    63
    Hello,

    If you're experiencing any service issues you should open a support ticket outlining the specific problems you're having. This will allow our staff to track the progress of issues.
    Your previous thread was closed as it had gone off-topic. As was said there, if you have any feedback it is welcomed, but please post it in a constructive way in the Feedback and Suggestions forum.
     
  3. stgeorge

    stgeorge Member

    Messages:
    113
    Likes Received:
    0
    Trophy Points:
    16
    Shortly after posting this the Sites are back up again.
    They are back online now, but for how long?

    If I was to file a ticket every time there has been a problem since my original post, I would have filed in the reason of 8 or 9 tickets, as one minute the sites are online, the next, they are not.

    I would imagine that the Ticket system has been overwhelmed over the past 12 days.

    The earliest response I have had on a Ticket in the past is 6 hours, the other time 18 hours.

    In the past I have only received two response to tickets, normally someone just logs in and closes the tickets without reply, or worse they just get deleted.

    As I said in my previous post:
    The problems over the past twelve days are not individual account issues, they are server wide.

    The Service Alerts are now back online but the last Alert was:
    But the Server has been experiencing problems since the last Alert.
     
    Last edited: Sep 6, 2012
Thread Status:
Not open for further replies.

Share This Page