Now Eligible-New Request For Disk Space Upgrade

Discussion in 'Free Hosting' started by sitete19, Apr 3, 2016.

  1. sitete19

    sitete19 New Member

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    I was told that an account has to be active for 7 days in order to be eligible for disk space upgrade. My account is active for about 8 days now. Can you please upgrade my disk space? Thank you.
     
  2. Dead-i

    Dead-i x10Hosting Support Ninja Community Support

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    Hi,

    The requirements for unmetered disk space are:
    * The account must be active for at least 7 days.
    * The account must be using at least half of the current disk space limit.
    * The account must have a working website that follows the Terms of Service.

    Since you do not have a working website, I cannot upgrade your account at this time, unfortunately. :(

    Thank you,
     
  3. sitete19

    sitete19 New Member

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    Well, how am I supposed to have a working website when you've capped it to 512MB of space? I signed up here to get free hosting for my website that was working. I uploaded my database and also uploaded my website files here and now my website is not working. You guys tell me that my website is not working because my website files are probably more than 512MB. Ok, so now what? That's the reason I was asking for the upgrade, how else am I supposed to get it working?
     
  4. essellar

    essellar Community Advocate Community Support

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    You don't need 512MB of files and data to create a working (if incomplete) web site. Heck, you don't need 512KB of files and data to create a working website.
     
  5. sitete19

    sitete19 New Member

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    I'm new to all of this, so I am really confused right now. I wasn't trying to create a website. I was moving an existing working website that was under a paid hosting over to this free hosting service. I uploaded my website files in a .tar file format which is 511.19MB. If I extract it the file is 551.5MB. When I asked why my website wasn't working, this is the response I got: "

    There is a "tar" archive there, which is a compressed file. You can extract it through the cPanel File Manager, by opening "File Manager", selecting the file, and clicking the "Extract" icon at the top. However, it looks like your account has currently hit the initial disk limit. Therefore, you won't be able to extract it, and if the "tar" archive is greater than 512MB in size, it's highly likely the "tar" archive didn't upload fully and is therefore corrupted."

    So what am I supposed to do now if I can't extract the file 'cause I hit the initial disk limit and no one wants to upgrade my disk space?
     
  6. bdistler

    bdistler Well-Known Member Prime Account

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    try to re-upload it - then extract it - after you remove the current files in your [ public_html ] folder

    that is not true...
    make a small (working) Web site - you can do it using less than 300 bytes of disk space

    EDIT:
    HTML:
    <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
    <html>
      <head>
        <meta http-equiv="content-type" content="text/html; charset=ISO-8859-1">
    
        <title>
          Hello World
        </title>
      </head>
    
      <body>
        <h1>Hello World</h1>
      </body>
    </html>
    
    see --> [ http://validator.w3.org/check?uri=http://realhandydata.x10host.com/;ss=1;verbose=1
     
    Last edited: Apr 17, 2016
  7. sitete19

    sitete19 New Member

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    Thank you bdistler. I will try that.
     
  8. Skizzerz

    Skizzerz Contributors Staff Member Contributors

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    May I ask how exactly your existing website is 551 MB? Does it include a database dump? If so, don't upload that portion of it. If it's lots of images, try downscaling them or saving them as lossy .jpgs instead of lossless .pngs. If it's videos, use a video hosting service. You will not be able to upload a .tar and then extract it at the current size, as in order to do that the size of the tar PLUS the size of the extracted files must be under the 512 MB limit in total. If even after downsizing that will not hold true, you will need to upload the files individually rather than as a .tar.gz
     
  9. sitete19

    sitete19 New Member

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    Thank you Ryan for your suggestions. I don't know why it's that size. I do have several pictures on the site, but not much videos. How will I know if it includes a database dump?
     
  10. caftpx10

    caftpx10 Well-Known Member

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    Something I should point out is that files that are 10MB or above in size would be deleted after existence on the account.
    If that's the case, you might need to move them somewhere else for viewing like YouTube or DailyMotion.
     

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