Problem with VPN DNS

Discussion in 'VPN' started by techman224, Jul 7, 2012.

  1. techman224

    techman224 Member Prime Account

    Messages:
    48
    Likes Received:
    0
    Trophy Points:
    6
    I've tried to connect to the VPN tonight. I am able to connect, but somethings wrong with DNS as I can't go to any website. DNS Lookup completely fails. I didn't have this problem last night.
     
  2. GtoXic

    GtoXic x10 Support

    Messages:
    636
    Likes Received:
    17
    Trophy Points:
    0
    Hello,

    I've passed the issue to our administrators.
     
  3. techman224

    techman224 Member Prime Account

    Messages:
    48
    Likes Received:
    0
    Trophy Points:
    6
    I'm still having the same problems now. I've seen you use Google DNS, but when I try to use their DNS servers without the VPN, they work.
     
  4. garrettroyce

    garrettroyce Generally Helpful Member Community Support

    Messages:
    4,082
    Likes Received:
    132
    Trophy Points:
    63
    I had a similar issue. It turned out I was signed in to the VPN from two locations at once. It doesn't sound like this is your issue, but I'll throw it out there just in case.
     
  5. techman224

    techman224 Member Prime Account

    Messages:
    48
    Likes Received:
    0
    Trophy Points:
    6
    I'm only using one computer for the VPN, however I also have setup the VPN on my iPhone. I just tried using it on there with no luck, which means it's not just my computer.
     
  6. ckster60

    ckster60 New Member

    Messages:
    17
    Likes Received:
    1
    Trophy Points:
    3
    In my situation, it is not only DNS issue, in fact, it is no traffic would be routed out after login in the pass two days onward.
     
  7. techman224

    techman224 Member Prime Account

    Messages:
    48
    Likes Received:
    0
    Trophy Points:
    6
    Any word of when the VPN problem will be fixed?
     
  8. techman224

    techman224 Member Prime Account

    Messages:
    48
    Likes Received:
    0
    Trophy Points:
    6
    Will these logs be helpful?


    Code:
    12-07-11 7:35:41.805 PM configd: SCNC: start, triggered by System Preferen, type PPTP, status 0
    12-07-11 7:35:41.983 PM pppd: pppd 2.4.2 (Apple version 560.13) started by ***, uid 501
    12-07-11 7:35:42.048 PM pppd: PPTP connecting to server 'server1.x10vpn.com' (108.163.204.186)...
    12-07-11 7:35:42.201 PM pppd: PPTP connection established.
    12-07-11 7:35:42.205 PM pppd: Connect: ppp0 <--> socket[34:17]
    12-07-11 7:35:42.000 PM kernel: SIOCPROTODETACH_IN6: fw0 error=6
    12-07-11 7:35:45.482 PM pppd: MPPE 128-bit stateless compression enabled
    12-07-11 7:35:45.587 PM pppd: local  IP address 10.0.1.55
    12-07-11 7:35:45.587 PM pppd: remote IP address 10.0.0.1
    12-07-11 7:35:45.587 PM pppd: primary   DNS address 8.8.4.4
    12-07-11 7:35:45.587 PM pppd: secondary DNS address 8.8.8.8
    12-07-11 7:35:45.590 PM pppd: pptp_wait_input: Address added. previous interface setting (name: en0, address: 192.168.100.102), current interface setting (name: ppp0, family: PPP, address: 10.0.1.55, subnet: 255.255.255.0, destination: 10.0.0.1).
    12-07-11 7:35:45.593 PM configd: network configuration changed.
    12-07-11 7:35:45.604 PM configd: network configuration changed.
    12-07-11 7:35:45.617 PM applepushserviced: <APSCourier: 0x7f9d6ae05c40>: Stream error occurred for <APSTCPStream: 0x7f9d6aa02c00>: The operation couldn’t be completed. Socket is not connected
    12-07-11 7:35:46.000 PM kernel: 2.4.2 m53280662 282819 0
    12-07-11 7:35:48.000 PM kernel: 2.4.2 m53280662 279323 0
    12-07-11 7:36:00.790 PM UserEventAgent: ServermgrdRegistration no current IP address, we don't have a valid config
    12-07-11 7:36:07.000 PM kernel: 2.4.2 m53280662 279323 0
    
     
  9. mraz

    mraz New Member

    Messages:
    95
    Likes Received:
    3
    Trophy Points:
    0
    just curious, can you still surf by IP? since it's a DNS problem..

    74.125.227.103 - google.com
     
  10. techman224

    techman224 Member Prime Account

    Messages:
    48
    Likes Received:
    0
    Trophy Points:
    6
    No, it doesn't load, however my IRC chat still works after connecting.
     
  11. mraz

    mraz New Member

    Messages:
    95
    Likes Received:
    3
    Trophy Points:
    0
    Oh then it could be more than DNS...
    Can u ping that IP from network utility?
     
  12. techman224

    techman224 Member Prime Account

    Messages:
    48
    Likes Received:
    0
    Trophy Points:
    6
    Your right, I'm not getting any response to the pings while using the VPN.
     
  13. mraz

    mraz New Member

    Messages:
    95
    Likes Received:
    3
    Trophy Points:
    0
    try to ping your own VPN IP address and gateway address to see if you get any replies....
    i can only think of problem with your VPN account unless VPN was not configured correctly.

    my x10VPN account works well with my Mac Mini, Macbook Pro and my iPhone 4S.

    Connect using Mac OS X
    Easily connect your Mac OS X computer to the VPN network. We have put together a short step-by-step guide for connecting using the normal network services that come with your Mac, we do not support any 3rd party software.

    Open the "System Preferences" and select the "Network" section
    Click the "+" in the lower left-hand corner to add a new service
    Select the following properties:
    Interface: VPN
    VPN Type: PPTP
    You can name your service whatever you would like - we've used "x10VPN"
    Select the newly created service (you can add a new configuration or leave as default)
    Fill out the following configuration properties:
    Server Address: server1.x10vpn.com
    Username: Same as x10VPN.com account
    Encryption: Automatic
    Click "Authentication Settings" and select "Password" - Enter the same password used for your x10VPN.com account
    Click on the "Advanced..." button at the bottom right-hand corner
    In the options tab select the "Send all traffic over VPN connection"
    Click "Connect", you should see green bars and a connection timer appear on successful connection to the VPN service.
     
  14. techman224

    techman224 Member Prime Account

    Messages:
    48
    Likes Received:
    0
    Trophy Points:
    6
    I've tried to setup the VPN on my mac again from scratch, but it didn't help. I pinged my VPN IP address and the address for the VPN server and they both worked, however nothing else responded to my pings.
     
    Last edited: Jul 14, 2012

Share This Page