Response to feedback

Discussion in 'News and Announcements' started by Corey, Apr 29, 2012.

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  1. Avegaille

    Avegaille New Member

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    Odd, I'm getting a 404 for my site... is the updates/fixes still undergoing? o__o
     
  2. hsoares8584

    hsoares8584 New Member

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    If you are on Stoli, your answer is found at http://status.x10hosting.com.

    Side note
    Corey, if you need help keeping the status page up to date with what is going on with the servers and stuff I don't mind assisting with it. I type fairly quickly and can help with whatever other stuff is needed, I help in Chat quite often. Send me a message if you need anymore help (Volunteer of course).
     
  3. cCorE

    cCorE Member

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    My chopin site is down right now. I hope this is the reason.
     
  4. GtoXic

    GtoXic x10 Support

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    All staff that work on the support side of things now have a password which means almost 24/7 updates due to location in the world, etc.
     
  5. sarah.b.morley87

    sarah.b.morley87 New Member

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    Are we still not supposed to make tickets about any of this things listed in this thread? I was under the impression that the maintenance was done, and currently the status page doesn't show anything as having a problem. I submitted a ticket about e-mail not working two days ago, but is that something they are already aware of and working on like that thread says?
     
  6. lgdesi88

    lgdesi88 New Member

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  7. Corey

    Corey I Break Things Staff Member

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    Email will hopefully be sorted shortly... we are attempting to implement some new technology from a company that will be named later but have run into some technical issues. At the moment we are trying to hold things over temporarily until we know more so the outgoing filters are being very, very strict to prevent any blacklistings from occurring. When a blacklisting happens it affects mail for all free hosting users. Look for an update regarding this by early next week. In the mean time I'll take a look at the current filters and see if I can adjust it some tonight\tomorrow.
     
  8. paula_peel95

    paula_peel95 New Member

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    I really appreciate to have a free space to have my tiny site. And I also appreciate the effort you had taken on making all this changes to be better.

    But (there's always a but), my server, Stoli, hasn't improved - ever. I always have problems with it: site down, database down - minimum once per week.

    I lurk the forums and I noticed there are a lot of complaints about Stoli, but not so much about other servers. I suppose I had bad luck to have been put on Stoli.

    Any chance to be moved? My site is really small, it won't cause problems. I just want it online :(
     
  9. redplayx

    redplayx New Member

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  10. Corey

    Corey I Break Things Staff Member

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    I'm not aware of any outstanding issues with Stoli... however the last server is being moved to the new setup today(Chopin). All of our focus has been on completing the migrations to the new setup so something may have slipped by or an outstanding problem may be awaiting a fix. Things should start to smooth out by this weekend now that all the servers will have been moved. We will then be able to knock out any lingering issues from the migrations.
     
  11. carlinga

    carlinga New Member

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    Hello.
    I'm not sure this is the best way to report it, but Starka's SMTP server is not working for a couple of days.
    In the last weeks it happened some times and every time I read the status (not in manteinance) and open a ticket (never closed or answared) ...
    Is this the place to report it?
    Best regards,
     
  12. Corey

    Corey I Break Things Staff Member

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    I'll take a look at this probably Saturday or Sunday depending how everything wraps up with the server moves.
     
  13. forumafrique78

    forumafrique78 New Member

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    Thank you for your great job :smile:
     
  14. avc_com46

    avc_com46 New Member

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    hi,

    Is the website unavailable or too busy?
    i have problems for accessing to ftp and website.

    thanks for help!!
     
  15. Jessica.C

    Jessica.C Member Prime Account

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    Starka is still under maintenance?
     
    Last edited: Jun 2, 2012
  16. Dead-i

    Dead-i x10Hosting Support Ninja Community Support

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    Have you read the status website?
     
  17. Jessica.C

    Jessica.C Member Prime Account

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  18. Jessica.C

    Jessica.C Member Prime Account

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    it's not under maintenance anymore but I still can't get on my site *shrugs*
     
  19. Sharky

    Sharky Community Paragon Community Support

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    Hi Jessica,

    It looks like Starka is currently having issues according to http://status.x10Hosting.com/

    Free hosting servers Stoli and Starka are currently down for maintenance. We will update when this is complete.
    Due to complications with cPanel, our systems, and the 2.6.18 kernel we are doing an immediate unscheduled maintenance to upgrade everything to 2.6.32


    Keep an eye out on the above link :)
     
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