Resolved Site Gone too

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aveycraf

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I understand that with the migration some things may be affected. just trying to make sure that my files are not lost and that once the migration is over my website will be back up. http://northsidebbq.x10host.com/ is my domain for x10 and northsidebbq.com is my actual domain.
 

Anna

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There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised.

During end of first week in March, as part of our maintenance that was announced in mid December, we purged all accounts that had no login activity during the last 60 days prior, your account was well outside that 60 day mark and even more so outside of the 30 day requirement for free hosting. Prior to our purging you last logged into your account on December 8th.

Initially we said cutoff for restores would be one week, purge was started on the 4th or March, meaning in reality we should not restore anyone past Thursday last week, though we extended it a little bit extra.

You're lucky though that the restore is still possible for your account, they'll be cleared out any day now (and I thought that they would have been already). I'm running the restore now and the account should be good to go in a few minutes.
 

aveycraf

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THANK YOU SO MUCH. i generally do rely on the emails, which just stopped after December. I appreciate you're help. Saved my ass from having to recode the entire site. Haha
 
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