Site has 404 Not Found error

Discussion in 'Free Hosting' started by stevered, Apr 24, 2015.

  1. stevered

    stevered New Member

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    While I can access the cPanel and the account is active both of the Urls are showing:

    Forbidden
    You don't have permission to access / on this server.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

    Any ideas how to resolve would be most helpful.

    Thank you
    Steven
     
  2. essellar

    essellar Community Advocate Community Support

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    The 404 just means that there is no custom 403 (forbidden) error page to display. There are a number of reasons why a 403 may be encountered, though, and I don't have high enough access to tell you what the problem may be, so hold on until someone gets back to you.
     
  3. Dead-i

    Dead-i x10Hosting Support Ninja Community Support

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    Hi stevered,

    The server is refusing your connection because you appear to be connecting from a blacklisted IP address. Please could you try disabling any proxies or VPNs you may have, and try again? :)

    Thank you,
     
  4. stevered

    stevered New Member

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    I appreciate the reply thank you.
    I have a security plugin for the browser that is new.
    You are right, I disabled it and the site works.
    Thank you for you kind advice.
     

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