Site has 404 Not Found error

[stevered]

While I can access the cPanel and the account is active both of the Urls are showing:

Forbidden
You don't have permission to access / on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Any ideas how to resolve would be most helpful.

Thank you
Steven

 

[essellar]

The 404 just means that there is no custom 403 (forbidden) error page to display. There are a number of reasons why a 403 may be encountered, though, and I don't have high enough access to tell you what the problem may be, so hold on until someone gets back to you.

 

[Dead-i]

Hi stevered,

The server is refusing your connection because you appear to be connecting from a blacklisted IP address. Please could you try disabling any proxies or VPNs you may have, and try again?

Thank you,

 

[stevered]

Hi stevered,

The server is refusing your connection because you appear to be connecting from a blacklisted IP address. Please could you try disabling any proxies or VPNs you may have, and try again?

Thank you,

I appreciate the reply thank you.
I have a security plugin for the browser that is new.
You are right, I disabled it and the site works.
Thank you for you kind advice.