Resolved This site can’t be reached

Discussion in 'Free Hosting' started by crumbsx1, Sep 14, 2020.

  1. crumbsx1

    crumbsx1 New Member

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    Website URL: http://5crumbs.tk does not connect.
    I can log in via https://x10hosting.com and clicking on 'Open cPanel' to access files.
    However, trying to connect to the URL produces the following message:

    This site can’t be reached
    5crumbs.tk took too long to respond.

    Try:

    ERR_CONNECTION_TIMED_OUT

    ~~~~~

    I may have the same issue as this post - DNS did not transfer correctly:
    https://x10hosting.com/community/threads/website-does-not-load-it-times-out.208296/#post-981081

    Can someone help me out? Thanks!
     
  2. garrettroyce

    garrettroyce Community Support Community Support

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    Your DNS is for the old server xo6. Please update the DNS at your registrar to your new server x11 at 198.91.81.11
     
  3. crumbsx1

    crumbsx1 New Member

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    When I check in cPanel, my DNS shows records pointing to 198.91.81.11. Am I missing something?
     
    Last edited: Sep 14, 2020
  4. garrettroyce

    garrettroyce Community Support Community Support

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    It's working for me now, but I'm getting a 500 error. Check your error logs through DirectAdmin and it will tell you why.

    If you're still having problems logging in to DirectAdmin please clear your cache and try resetting your password https://x10hosting.com/sso/login/forgotten
     
  5. crumbsx1

    crumbsx1 New Member

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    All is good now. We can close this thread. Thanks again, Garrett!
     

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