Ticket system not working on x10 hosting (do not move from free hosting please)

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phoenix2010

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After waiting for over 3 weeks for a response on a ticket actualy opened by your admin dept i now feel it

nesacary to bring the lack of response to your attention.

open tickets closed ? ignored? unaswered? is there any point to the support ticket system?

well if anyone does want to have a look at my unaswered ticket the number is #22118

A response would be good thanks for your time
 
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