many problems have arised due to the current account top level. example when viewing in DirectAdmin, they start with "root" then domains/domain_name/public_html instead of the normal "public_html" you see on other servers, leaving access to system folders. a suggestion is to reconfigure DirectAdmin to start in the users "public_html" instead of the "root" folder, or provide an option like what was available in cpanel for the user to select the folder to start from. i believe this would stop the accidental deletion of system folders that occur. just a suggestion for the top admins.