Unable to access cpanel

Discussion in 'Free Hosting' started by donfuego, Jan 8, 2018.

  1. donfuego

    donfuego New Member

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    Hello everyone,

    I am unable to access my cPanel as of the moment. Instead, I received an error:


    Internal Server Error
    500

    No response from subprocess (cpanel (cpanel)): The subprocess reported error number 122 when it ended.


    cpsrvd/11.56.0.22 Server at xo6.x10hosting.com



    Please help me. Finally, I am unable to login to my website and I need to finish something very important and to download a backup. Thanks a lot.
     
  2. webtreex

    webtreex New Member

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  3. donfuego

    donfuego New Member

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    I have tried using Filezilla to send and retrieve files but it's not connecting to the server. I have used the connection details from the QUICK FTP in the dashboard after login.
     
  4. Anna

    Anna I am just me Staff Member

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    I have for now set your account to the full cPanel x3 theme, which appears to be somewhat working though it does give a couple errors that seem to be more towards the theme then to function, so I'll ping someone with deeper access to check further
     
  5. donfuego

    donfuego New Member

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    Thank you so much. And I would love to hear from you by what means did this happen and how can I avoid this from happening again in the future. Thanks again!
     
  6. donfuego

    donfuego New Member

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    Hello x10hosting admin. Please help me with my problem. I still cannot access my control panel. It always return a 501 error. I can view my website but I can not login. It returns a session time out error. I'm planning to reset my website to start anew but I can't access the control panel. I do not know why it happened. It came all-of-a-sudden. Please help.
     

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