Unable to add the domain name − (XID a8xab5)

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insight4

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Hi, I am trying to create an add-on domain for my account, however I am getting the following error:

Unable to add the domain name − (XID a8xab5) Could not determine the nameserver IP addresses for “thoughtprovoking.co.nz”. Please make sure that the domain is registered with a valid domain registrar.

When I registered the domain I updated the Nameservers to reflect x10hosting's DNS settings as shown in screenshot attached

e0743f309ae84beeae04e735c63ec572.png


Please tell me why I could be getting this error and how to resolve it thank you.
 

lylex10h

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whois thoughtprovoking.co.nz
...
query_datetime: 2017-03-25T04:22:55+13:00
domain_name: thoughtprovoking.co.nz
query_status: 220 Available

https://docs.nzrs.net.nz/whois/
220 | Available | Indicating that the domain is not currently registered and hence available for registration.

Your domain is not registered
 
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