unable to log in to cpanel / security certificate expired

[blackfis]

when ever I get to the "log into cpanel, I get this msg:

Please standby while transfer you to your web hosting account.
An error has occurred forwarding your sign in. Retry

Additionally, FF browser, and Chrome say that cert expired march 20, 2021

Have had trouble logging into cpanel for about a month now... intermittent... mostly does not work... keeps saying "Retry" and nothing... stays on "log in to cpanel page>>> Help!!

Regards,
Gabriella K.

 

[garrettroyce]

Can you log in via https://x13.x10hosting.com:2222 ?

Do not use this link permanently. Your account will be seen as inactive unless you log in via https://x10hosting.com/sso/main