Unable to login or retrieve account.

Discussion in 'Free Hosting' started by dastrex1, Feb 25, 2017.

  1. dastrex1

    dastrex1 New Member

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    When I attempt to login to my account at https://x10hosting.com/sso/login
    An error has occurred processing your request.

    After clicking "Can't access your account?"
    An expected error has occurred processing your request.

    I've not forgotten my email or password
    My site is live and I can access ftp
     
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  2. Chris Wilkinson

    Chris Wilkinson New Member

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    Same here. Maybe a temp problem?
     
  3. pietje63

    pietje63 New Member

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  4. nishan

    nishan Member Prime Account

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    is your site working? I have the same issue. WP site is also giving a database error.
     
  5. slwdesign

    slwdesign New Member

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    I am having the same issues, but my site is up and running.
     
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  6. nishan

    nishan Member Prime Account

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    Anybody with a wordpress site? pages resolve but gives a database error. FTP is working though
     
  7. pec123x1

    pec123x1 New Member

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    I can't access my account either but my website is live.
     
  8. mconneal

    mconneal New Member

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    I received an email from .x10Hosting entitled "Account Inactivity Final Warning". When I went to the link provided for the Account Portal I got an error message when I tried to login. I am able to access the Cpanel page and my web site content is accessible.
     
  9. elyeproj

    elyeproj New Member

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    I have this problem as well. It is stated "An error has occurred processing your request" when I try to login, or reset my password. I can't access my account at all. The site still working though.
     
  10. ostbyfam

    ostbyfam New Member

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    The same thing happened to me. I hope this get resolved soon! Also, my site is unavailable - says it has been suspended. This was the first notice I received.
     
  11. welshstr

    welshstr New Member

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    Yep same. cant login to c-panel but my site is up and going fine.
    Cant edit anything though.
    Cmon guys... get on this. usually a great hosting site.
     
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  12. pec123x1

    pec123x1 New Member

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    Plez
     
  13. jqkiefer

    jqkiefer New Member

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    Same - can't login but site is working
     
  14. rick9872

    rick9872 New Member

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    Same here, site up. FTP but can't login to Free X10 to access CPanel
     
  15. pec123x1

    pec123x1 New Member

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  16. Dead-i

    Dead-i x10Hosting Support Ninja Community Support

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    Hi,

    So sorry for the trouble, everyone. This has now been fixed, and we're looking into what happened. Please try signing in at https://x10hosting.com/sso/login
     
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