Unexpectedly locked out of cPanel

[nullcity.dev91]

I was just adding a folder to make a index file there until it said Data Error. then I close the file manager, refresh the main cPanel page, and it says Invalid Password. I tried resetting my password but still didnt help.

 

[Anna]

See: http://x10hosting.com/forums/news-announcements/164137-starka-major-upgrade.html

It is most likely related to that in some way, give it a bit time and wait for an update to that thread saying it has been completed.

If it still fails then, post back.

 

[vv.bbcc19]

Hi,
This is really a strange problem to me.Such thing could not happen if the passwords you were typing were correct.
Also your account is unsuspended/active.Hence can you try one or both of these with the following
http://starka.x10hosting.com:2082
https://starka.x10hosting.com:2083
and then type in cPanel user id and password..also Remember here that your email and password would not work.it should be your cPanel userid and password.
Try and revert back if the problem still persists.
Regs,
VVBB