I have used x10 hosting for a number of years and been very happy with it. Recently i moved my primary domain to another webhosting and have been looking to change the focus of my x10 hosted site. However it seems that x10 dont actually care about you if you are on free hosting. I have opened a community support ticket, but these seem pretty useless since no one but account adminstrators can fix my issue The thread opened here http://x10hosting.com/forums/support/question/1975/change-main-domain-to-x10-free-one/ has had no comments except myself, now two months on. I was looking to upgrade to a better service once i had been moved back onto one of their domains but if this is the support i get i will look elsewhere. There are numerous other people who cannot use their site as their primary domain is now not pointing at x10 It would be very useful if there was some group of people who had the ability to raise a moderator to look at the situation, and then further it onto account support as i have had no help trying to get the attention of people using the only support option you give me. This complete lack of help has meant that i will most certainly not be looking to purchase services, and shall change my recommendations for x10 on my various blogs to reference this issue i am having. I thank you for the time that you have given me, but the complete lack of support has rendered my account entirely useless, and only as a storage facility now.