In Progress Windows 10 mail wont connect

Discussion in 'Free Hosting' started by delabol2, Jun 28, 2020 at 7:08 AM.

  1. delabol2

    delabol2 Member

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    Hi @Anna
    When I try to set up my windows 10 laptop to connect the mail to my mail on the server I keep getting the error that we couldn't access the account either update password or allow this device to sync with the mailbox. The website I'm having trouble is www.delaboleunitedafc.x10host.com I have tried the email address of admin@delaboleunitedafc.x10host.com and delabol2@localhost.x10host.com. I have allowed the laptop to sync with the mail box but still wont connect, can you help me with what I'm doing wrong here.

    kind regards
     
  2. delabol2

    delabol2 Member

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  3. garrettroyce

    garrettroyce Community Support Community Support

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    Whichever accounts you created on the email page will work.

    These are the mail settings that work for me: http://gjr.x10.mx/#mail
     
  4. delabol2

    delabol2 Member

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    Hi @garrettroyce I'll try those settings to make sure thank you, must be a Windows 10 mail thing that keeps coming up with the error
     
  5. garrettroyce

    garrettroyce Community Support Community Support

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    Any good mail client should reject SSL connections to [yoursite].x10.mx, in example, because the security is not valid for that combination. The STARTTLS vs TLS issue is subtle, but completely incompatible.
     
  6. delabol2

    delabol2 Member

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    I understand now as my website is not a secure one my mail client on Windows 10 with say there's issues with it.
     

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