Hey Guys, Currently we have hit a wall with cPanel support regarding some issues we're facing with cPanel on our free servers. cPanel was not made to support the amount of accounts we have and our hands are tied with customizations to it because of the core files being encoded. We have just received final confirmation from them that there is pretty much nothing we can do. So, my question is... how important is cPanel to you? Please vote on the poll. We are actively looking for solutions to make cPanel manageable as is. We have some test environments setup with different software that we can hopefully make work with free hosting + cPanel together. I would like to get the opinion of our user base if these solutions we're testing do not work though. This would only be for free hosting, not paid ==Update== The #1 problem we're having with cPanel is the forced use of Apache and also why your site goes down. Every time an account is added or removed from the server (which is a lot per day) apache does a graceful restart and reloads the whole config file. Because of the amount of accounts on a server the config file is massive and takes so long to reload that apache stops responding to queries until it finishes which makes your site stop responding. Now say 5 things are queued to be added\removed from Apache and each reload takes 3 minutes... that is a total of 15 minutes of downtime. The only solution is for us to keep adding additional servers to support this, but economically this is not an option for long term growth. Some Answers: We would switch to another control panel, it would definitely not be as advanced as cPanel though. We tried virtualization about 6 months ago and it is not a feasible solution for us. If we switch it would be all free hosting accounts, we wouldn't be able to offer cPanel for just the people who want it as everyone would prefer cPanel over something else I'm sure.