In Progress x10Hosting Affiliate Program Credentials Forgotten

Discussion in 'Free Hosting' started by juliusal, Apr 17, 2020.

  1. juliusal

    juliusal New Member

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    Hi x10,

    Good day!

    I can't seem to remember my User Name and Password on x10Hosting Affiliate Program page. Also, it is impossible to recover because the only option is User Name, not Email Address.

    Is it possible to manually recover using my email address?

    Thank you!
     
  2. garrettroyce

    garrettroyce Community Support Community Support

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    I'm sorry, I'm not familiar with the program as I've never participated. If you have a login for https://clients.x10hosting.com, please use the premium support system for a faster result. If you do not have this option, I have already flagged this post for admin review. Sorry for my lack of knowledge; you're the first affiliate I've met.
     
  3. Anna

    Anna I am just me Staff Member

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    I'm actually not sure how much it is used. I have zero access to that part though so I'll have to pass it on to head admins.

    If the email you are using for that is different from the one you have for your hosting account, could you pleas pm me that information?
     
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  4. juliusal

    juliusal New Member

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    The email I use for Affiliate Program is the same as this one.

    Thank you!
     
  5. garrettroyce

    garrettroyce Community Support Community Support

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  6. Anna

    Anna I am just me Staff Member

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    I got hold of the other admin with access as it appears it may have gone lost in my initial request, a password reset email has been sent out to the user.
     
  7. juliusal

    juliusal New Member

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    Hi @Anna! Thank you but I haven't receive a password reset email yet.
     
  8. Anna

    Anna I am just me Staff Member

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    Have you made sure to look in spam folders as well?
     
  9. juliusal

    juliusal New Member

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    Yes @Anna.
     
  10. garrettroyce

    garrettroyce Community Support Community Support

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    do you have discord @juliusal ? I would recommend talking to the head admin directly. We've been trying to relay messages back and forth, but it's taking a long time to get a response for you. If you would like to talk to him, please join our discord: https://discord.gg/zV7xWED

    If Corey is available, he knows the most about these things.
     
  11. juliusal

    juliusal New Member

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    Oh! Yes I have. Thank you!
     
  12. garrettroyce

    garrettroyce Community Support Community Support

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    @juliusal Were you able to resolve this? Please let us know if you need any further assistance or this thread will be closed for inactivity. Thank you.
     
  13. juliusal

    juliusal New Member

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  14. garrettroyce

    garrettroyce Community Support Community Support

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    Ok. I won't let your thread die until this is resolved.
     
  15. juliusal

    juliusal New Member

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  16. Anna

    Anna I am just me Staff Member

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    Might be wise to remind Corey.
     
  17. juliusal

    juliusal New Member

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    Will do @Anna. Thank you!
     
  18. garrettroyce

    garrettroyce Community Support Community Support

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  19. juliusal

    juliusal New Member

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  20. garrettroyce

    garrettroyce Community Support Community Support

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    @juliusal bumping for admin review

    Is it possible the wrong email was on file for you? Do you have an old one you don't check anymore?
     

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