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It is required that every free hosting user logs in the Account Portal at least once every 31 days. This means that there can be at most 31 days between a first login and a second. If you have "Remember Me" checked, simply visiting will count -- you do not need to log out and back in.

Inactivity suspensions are minor in the sense that you can unsuspend yourself from the Account Portal. It may take a few minutes until your account is unsuspended. Please only create an appeal if you are unable to unsupend yourself or you think the inactivity suspension has been an error.

If you are unable to login once every four weeks or simply do not want to, you may upgrade to Prime Membership.

How to Unsuspend Yourself

  1. Open your Account Portal and sign in.
  2. Click the link in the red bar (see image below).
  3. Click the button that says "Unsuspend Account" (see image below).
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