Login Issue: Country

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macrox14

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Hi, I've just tried to login on my account but I get the following error:
"You are signing in from a country that is different from where your account signed up. Your sign-in is from OMITTED_COUNTRY_A while your account was registered from OMITTED_COUNTRY_B"

For privacy reason I have omitted the name of the Countries.
The message is correct given that I am momentarily in COUNTRY_A but I'd like to still login on my account.

Could you please help me?
 

kenny9

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For security reasons, you are limited to signing in from the country in which you developed your account.
 

macrox14

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Ok, thanks.
What if I live in between these 2 Countries and I often move back and forth?
 

bringtha

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Maybe use a VPN service that makes it look like you’re in the country you signed up in.
 

macrox14

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Sure, I've already tried a VPN and TOR as well (with exit node in the correct Country) but I get these 2 errors:

Error with VPN: "Your ISP (Internet Service Provider) or current connection has been blocked due to frequent abuse. If you are connecting via a network proxy, VPN, or Tor, please disable the service, sign-out, and then sign-in again."

Error with TOR: "We're experience trouble processing your sign-in. Please sign-out and try again."

Any other idea?
 

bringtha

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I'd try using a different VPN service, since it seems that the service you tried has been blocked. Just guessing here, but I feel like a well known, paid service is less likely to be blocked due to abuse than a free service. So, maybe try a paid service that offers a free trial, or free level of service, and see if that works.
 

spacresx

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since you were already blocked you wont get back in.
you must contact staff or email them requesting to be unblocked.
 
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