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  1. R

    Site cannot be reached

    And, indeed, it is. Thank you for your attention.
  2. R

    Is Server x13 Websites Down?

    Yes, apparently. I already mentioned this in the thread titled "Site cannot be reached", but we haven't heard any response yet. I guess it can't hurt to repeat it: =============== I'm having the same problem. My site became unreachable last evening sometime. I was hoping it would be back...
  3. R

    Site cannot be reached

    I'm having the same problem. My site became unreachable last evening sometime. I was hoping it would be back today, but nope. I can still FTP into my site, and I the Control Panel can still get to it. The connection has timed out The server at rednoise.x10host.com is taking too long to respond...
  4. R

    Certificate Error when connecting by FTP

    Filezilla has been set to "Use explicit FTP over TLS if available," which I had assumed meant to try TLS first and if that didn't work, to fall back to plain FTP. I don't remember now noticing whether my TLS connection was accepted or not, but it is now: Status: Resolving address of...
  5. R

    Certificate Error when connecting by FTP

    Changing the host to x13.x10hosting.com works for me. When I first log on Filezilla presents me with this: After I accept the certificate I can log on with no more errors and my user user ID forwards me to my profile. This is how most FTP servers I've used work. Your solution works, but it...
  6. R

    Certificate Error when connecting by FTP

    OK, that makes some sense. My host name does not match the certificate. However, the other part of the error message mentions that this specific certificate expired on 1/6/2020 6:50:59 PM. Is that significant? I have always had Filezilla use the setting "Use explicit FTP over TLS if available"...
  7. R

    How to change FTP password?

    OK, I just got it. I didn't read your description literally enough. I really do need to CLICK on the account name, which then shows me the Modify FTP Account screen in your picture. I was just checking the box to the left of the name. Doh! Thanks for your help.
  8. R

    How to change FTP password?

    That's not what I see. Your picture looks similar to what I see when I create a new FTP account. My existing accounts are shown in a list. I can select one, but my only options are to Suspend, Unsuspend, or Delete the account. Are you and I using different versions of the Control Panel?
  9. R

    Migration Update and Status

    I wasn't notified. My simple site migrated transparently, but I had to come here for advice on how to tweak my email account back into action.
  10. R

    How to change FTP password?

    In DirectAdmin Web Control Panel | Account Manager | FTP Management I see where I can add new FTP accounts. You can set that account's password at that time, but I don't see any way to change the password for an existing account. Am I missing something? Can I assume that I change my own FTP...
  11. R

    Certificate Error when connecting by FTP

    As a test, I tried changing my hostname to rednoise.x10host.com . I can still FTP to my profile, but I still get the same error message about the expired certificate.
  12. R

    Certificate Error when connecting by FTP

    ftp.rednoise.x10host.com , which is what my original setup instructions specified, and what has been working for a long time. Is this not correct? I may not have been clear - I can acknowledge the error and proceed with my FTP session, although the error message pops up again frequently...
  13. R

    Certificate Error when connecting by FTP

    When I FTP to my profile by FTP, Filezilla throws up the error message, "The server's certificate is unknown. Please carefully examine the certificate to make sure the server can be trusted. Details - Valid from: 10/7/2019 8:00:00 PM, Valid to: 1/6/2020 6:59:59 PM - Certificate expired...
  14. R

    Unable to access e-mail

    That worked! All (or most) is well now - thanks for your quick response.
  15. R

    Unable to access e-mail

    I've been getting the same error message as in the first post for the past few days. I can't retrieve my email via IMAP using Thunderbird. I know the mailbox is still alive because I had previously set up a filter to forward mail to another address, and that's still working. I just can't get to...
  16. R

    webpage not available but can access though file manager?

    My site is back! If you deserve full or partial credit for that, please take it. Thanks!
  17. R

    webpage not available but can access though file manager?

    I'll add myself to the list of complaints. My site, http://rednoise.x10host.com/ can't be reached - I get a "Server not found" error - but I can still get to my Control Panel and all files are intact. My ISP is Comcast in eastern Massachusetts USA. It was working early last night, but sometime...
  18. R

    Website Broken?

    My site and control panel are now accessible again as of about 1:45 AM on Saturday. Thanks to everyone for the sanity check and moral support, and to whoever managed to push the right button at Comcast.
  19. R

    Website Broken?

    No, I still can't reach it - see my post above. How widespread is this problem? I'm in eastern Massachusetts. Whereabouts are you?
  20. R

    Website Broken?

    Well, I just got off an online chat with Comcast about the blockage. The guy was clueless. I don't think he understood anything I was saying. He ended up scheduling a home visit by a tech in two days, which of course would be a waste of everybody's time. Meanwhile, I still can't get to my...
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