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Hi, I am posting here on my brother's account since I am unable to post on mine. I never receive the confirmation email no matter how many times I ask to resend. I have no spam folder and my email works fine. I won't let me post until my email is verified but the process is not working. My...

Hello, my account is suspended for a plugin that is inactive on my site. Please unsuspend me so I can delete it? My brother had the same issue a few weeks ago and you guys gave hime a chance to delete it. Everythingmetaphysical.com Thanks

Hi, I recently noticed that my Cpanel has no icons and I am unable to setup Cloudflare since the SignUp button does not seem to work at all. Is there any way to have this fixed without losing my site? repentforyoursins.com Thank you

I am no longer able to login to Cpanel. When I try I receive the below error Can someone please help fix this. www.repentforyoursins.com A fatal error or timeout occurred while processing this directive. Template::Exception: [TYPE]=[file] [INFO]=[parse error -...

Hi, I cannot log into Cpanel anymore I just get Cpanel a fatal error or timeout occurred while processing this directive. Please help me to get back in. Thank you

Hi, I was trying to install a plugin to my Wordpress site last night when I noticed it was going very slow. When I tried to install the Wordfence plugin it kept timing out with 404 messages. So I check my usage and it said "Your site has been limited within the past 24 hours You have...

Hi, My website www.repentforyoursins.com is down and I cannot access the control panel either at www.repentforyoursins.com/cpanel. I am not sure what happened or how to resolve this issue to get the site back up. I checked to make sure I was not suspended and I am not. Please help...

When I try to access the control panel page I get page cannot be displayed. At the same time I cannot upload via ftp which I was able to do ooth just last night. I am also not able to see my website it also shows page cannot be displayed. This is all just since this morning. Is the server...

Hi there, I am having an issues with my index.htm not showing as the first page when I go to my web address. Instead "Index of" is showing with a folder list. I have already created an index.htm and put it in the public_html folder but it will not show as the main page. I have never had...