Access is restricted to your hosting account

Discussion in 'Free Hosting' started by welearn2, Jul 9, 2018.

  1. welearn2

    welearn2 New Member

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    Hi,

    I'm an old customer of x10hosting. I have never broken a rule or spammed. I have always followed the rules. But now my account is restricted. I am not sure why? The username is welearn2.

    Please help. Thanks in advance.
     
  2. welearn2

    welearn2 New Member

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    Please reply. Account is still restricted.
     
  3. Anna

    Anna I am just me Staff Member

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    Could you please try now? I made a small adjustement that should solve the issue.

    The cause is that I can see another, suspended account, that in some ways connect to yours, if you're on a network with shared IP that could be one type of connection for instance.
     
  4. welearn2

    welearn2 New Member

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    Thank you Anna. It is working now.
     
  5. welearn2

    welearn2 New Member

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    Thank you Anna. It is working now.
     
  6. zinfecti

    zinfecti New Member

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    Hi Anna

    My account is restricted (I tried to log on using a network with shared IP)

    I have never broken any of the rules

    Thanks
     

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