Account portal "Access cPanel" button fixed

Discussion in 'News and Announcements' started by Skizzerz, Mar 19, 2012.

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  1. Skizzerz

    Skizzerz Contributors Staff Member Contributors

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    Some users have been opening tickets about being unable to access cPanel after changing their Account Portal password or after creating a new Hosting account with an existing Portal account, and about the "Access cPanel" button in the Account Portal not working. These issues have been fixed, and your cPanel password will always be the same as your Account Portal password. If you are still having login issues to cPanel, please attempt to log into the Account Portal and click the "Access cPanel" button. If your cPanel password is currently different from your Account Portal password, please note that your cPanel password will revert to being the same as your Account Portal password.

    If you have any questions about this, please feel free to reply to this news post. Do not, however, post off-topic comments or support requests here, they will be deleted and the thread may become locked if enough people do this.

    Account portal is available at: https://x10hosting.com/portal
     
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