Account Suspended

Discussion in 'Free Hosting' started by climax12, Aug 22, 2014.

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  1. climax12

    climax12 New Member

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    Hi All ,

    Really Really Hoping somebody can help me here .

    My website www.climaxpromo.x10.mx has been suspended , firstly can i ask why as i keep to all the rules and b can i get it back or at least have a copy of the files.

    Also just to clarify with the name , we aren't a porn website !!

    cheers

    Ben
     
  2. Livewire

    Livewire Abuse Compliance Officer Staff Member

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    The account you're logging into isn't the one linked with the hosting account; if you login with the right email address, you'll be able to lift the suspension yourself as it's only suspended for inactivity.
     
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  3. descalzo

    descalzo Grim Squeaker Community Support

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    And let me add ---
    Always Make Backups of Your Files and Data and Download Them.
    101 things can go wrong. With any host. Not to mention accidentally deleting public_html or dropping a database.
    Besides your computer, there are lots of places on the Web where you can stash extra copies of your backups (and other work)
     
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  4. climax12

    climax12 New Member

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    Cheers for your help , ive sorted it now ! A brain fart made me think the account was a different email adress.
     
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