Account suspended

[nailix10]

"Access is restricted to your hosting account. The restriction is due to a substantial link having been discovered between your account and another account with a history of abuse activity."

WOW! sounds scary, no? a history, no less! Anyways, since I haven't done nothing wrong, except maybe trying to log in from the office (but that's between me and my employer, right?) would you please unlock my account?

PS: No, I can't e-mail support, I already transferred my domain over to x10hosting, and email comes with it

 

[lylex10h]

Find out what to do here.

 

[nailix10]

Great, thanks! But that's exactly what I'm doing right now. In case you wonder what the 'form' is, here's what it contains:
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There is a problem with your request
Access is restricted to your hosting account. The restriction is due to a substantial link having been discovered between your account and another account with a history of abuse activity.

Please contact us if you are not familiar with the circumstances which lead to this restriction. We will investigate and allow legitimate use of our web hosting.

If you believe this decision is a mistake please get in touch on our Community Forums or email support@x10hosting.com. When contacting us via email, please send from your account's contact address, copy the text shown above, and if applicable, include your IP address.