Account unsuspension stuck

Discussion in 'Free Hosting' started by bluephoe, Oct 17, 2016.

  1. bluephoe

    bluephoe New Member

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    Hi,
    The unsuspension process seems to be stuck with the message "We're removing the suspension now. Please standby and reload the page in 1 minute." being displayed on the account management page.

    Could you please help me resolve this issue?

    Thanks.
     
  2. hotelacu

    hotelacu New Member

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    Hi, same problem here. Unsuspension process says !"We're removing the suspension now. Please standby and reload the page in 1 minute"....

    DOMAIN: hotelacuario.x10.mx

    Please help us to unsuspend

    Thanks in advance
     
  3. Livewire

    Livewire Abuse Compliance Officer Staff Member

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    @bluephoe: Resolved.

    @hotelacu: Yours appears to have resolved on its own in the mean time; it's currently showing as unsuspended.
     
  4. gurukart

    gurukart New Member

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    I have the same problem the unsuspended get stuck.
    Could you please help me resolve this issue?
    My domain is: gurukartavictor@x10host.com
     
  5. Derek

    Derek Community Support Force Community Support

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    :cool:
     
    • Winner Winner x 1
  6. bluephoe

    bluephoe New Member

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  7. kirpal.ricky33

    kirpal.ricky33 New Member

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  8. akrivusx

    akrivusx New Member

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  9. akrivusx

    akrivusx New Member

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    My site has also had this issue since Monday night.
    http://akrivus.x10host.com
    UPDATE: The site has been unsuspended! Thank you!
     
    Last edited: Oct 20, 2016
  10. Dead-i

    Dead-i x10Hosting Support Ninja Community Support

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    Hi,

    @akrivusx I have manually unsuspended your account. I apologize for the disruption here.

    @kirpal.ricky33 It looks like your account is unsuspended already. :)
     
  11. designs6

    designs6 New Member

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    I am experiencing the same problems as several other users. I followed the steps to unsuspend my account for inactivity, but have received the same message since 23-October. Please help before my data is lost!

    designsbybunzy.x10.mx

    Thank you in advance!
     
  12. Livewire

    Livewire Abuse Compliance Officer Staff Member

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  13. designs6

    designs6 New Member

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    Thank you!
     
  14. cvproduc

    cvproduc New Member

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    My website is stuck on unsuspending account. It just keeps saying that the unsuspend request has been received and to refresh site after 1 minute. It’s been well over a minute and my site is still suspended.
    My website domain is: cvproductions.x10host.com
     

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