Banned without reason.

Discussion in 'Free Hosting' started by polarit3, Apr 17, 2016.

  1. micha195

    micha195 New Member

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    Hi,

    This has also happened to my account today. Please help as soon as possible.

    Thanks!
     
  2. uaedesign.net54

    uaedesign.net54 New Member

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    Yup, Working like a charm.
    THANK YOU SUPPORT.
     
  3. uaedesign.net54

    uaedesign.net54 New Member

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    Yup, Working like a charm.
    THANK YOU SUPPORT.
     
  4. lluisbue

    lluisbue New Member

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    Hi, @Bryon , mine is still closed :(. How can I get my website reviewed?
    Thank you.
     
  5. panioty13

    panioty13 New Member

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    Just checked - same issue at my end too -
    message - "Your web hosting account was closed due to abuse. Please contact support."
    -The Website is up but cant access cpanel etc.
    -Please advise/help resolve asap.
     
  6. emmostud

    emmostud New Member

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    Hello all.
    My account also shows it has been suspended. How can I contact with support to see what I did wrong?

    Thank you.
     
  7. disneyop

    disneyop New Member Prime Account

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    @Bryon Same here....still scratching my head over this one. I have a backup of my site and can host it elsewhere, but I would prefer to stay with X10. Please advise when this issue is corrected. Thanks!
     
  8. panioty13

    panioty13 New Member

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    Mine still stands unresolved since my message here last saturday. Now I see a new message ....

    Access to your hosting account is currently restricted. The restriction is due to a substantial link discovered between your account and another with a history of abuse activity.
     
    Last edited: Apr 27, 2016
  9. Bryon

    Bryon I Fix Things

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    I'm seeing that you have been able to successfully sign-in since April 21st.


    It appears that a prohibited PHP web shell was uploaded on April 20th via FTP to a second account of yours, which is this one:


    Was it you that uploaded the PHP web shell?


    You should now be able to sign-in.
     
  10. panioty13

    panioty13 New Member

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    Thanks Bryon, I confirm access and all OK at my end.
     

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