Cannot connect FTP via FileZilla

Discussion in 'Free Hosting' started by lmdsx10m, Feb 3, 2018.

  1. lmdsx10m

    lmdsx10m New Member

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    Hi,

    I can't connect to my site through FTP using FileZilla.
    All I got was:
    Status: Resolving address of xo5.x10hosting.com
    Status: Connecting to 198.91.81.6:21...
    Status: Connection established, waiting for welcome message...
    Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
    Response: 220-You are user number 8 of 50 allowed.
    Response: 220-Local time is now 08:22. Server port: 21.
    Response: 220-This is a private system - No anonymous login
    Response: 220-IPv6 connections are also welcome on this server.
    Response: 220 You will be disconnected after 5 minutes of inactivity.
    Command: AUTH TLS
    Error: Connection timed out after 20 seconds of inactivity
    Error: Could not connect to server
    Status: Waiting to retry...
    Status: Resolving address of xo5.x10hosting.com
    Status: Connecting to 198.91.81.6:21...
    Status: Connection established, waiting for welcome message...
    Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
    Response: 220-You are user number 8 of 50 allowed.
    Response: 220-Local time is now 08:23. Server port: 21.
    Response: 220-This is a private system - No anonymous login
    Response: 220-IPv6 connections are also welcome on this server.
    Response: 220 You will be disconnected after 5 minutes of inactivity.
    Command: AUTH TLS
    Error: Connection timed out after 20 seconds of inactivity
    Error: Could not connect to server

    I've been trying to connect since yesterday. Please help.
     
  2. Anna

    Anna I am just me Staff Member

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    I don't see any indication that filezilla tries to login, you would need to use your cpanel login (or that of an ftp account you created in the control panel), you can't connect if you don't authenticate yourself.

    How does your settings look in filezilla? Ofcourse without actually displaying your password.
     
  3. lmdsx10m

    lmdsx10m New Member

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    Hi, I created an ftp account. I tried to use that and the quick ftp.
    When I tried to connect with my ftp account, this is what's happening:
    Code:
    Status:    Resolving address of ftp.rvkinn.lmds.x10.mx
    Status:    Connection attempt failed with "EAI_NONAME - Neither nodename nor servname provided, or not known".
    Error:    Could not connect to server
    I used the provided settings from the connection guide:
    • Server Hostname: ftp.rvkinn.lmds.x10.mx
    • Server Port: 21
    • FTPS (Secure): Yes − We recommend using FTP via SSL/TLS.
    • Account Username: rvk@lmds.x10.mx
    Then my Quick FTP settings:
    • Server: xo5.x10hosting.com (Port 21)
    • Username: lmdsx10m
    • Password: Your account password
    Both didn't work.
     
  4. sailyour

    sailyour New Member

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    same here and I did same. I actually created ftp user, cpanel is working fine, but ftp is not working at all, with the same logs than lmdsx10m.
     
  5. lylex10h

    lylex10h Active Member

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    I was able to connect to the Server: lmds.x10.mx and xo5.x10hosting.com

    C:\Users\Admin>ftp lmds.x10.mx
    Connected to lmds.x10.mx.
    220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
    220-You are user number 6 of 50 allowed.
    220-Local time is now 13:20. Server port: 21.
    220-This is a private system - No anonymous login
    220-IPv6 connections are also welcome on this server.
    220 You will be disconnected after 5 minutes of inactivity.
    200 OK, UTF-8 enabled
    User (lmds.x10.mx:(none)): lmdsx10m
    331 User lmdsx10m OK. Password required
    Password:

    C:\Users\Admin>ftp xo5.x10hosting.com
    Connected to xo5.x10hosting.com.
    220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
    220-You are user number 7 of 50 allowed.
    220-Local time is now 13:22. Server port: 21.
    220-This is a private system - No anonymous login
    220-IPv6 connections are also welcome on this server.
    220 You will be disconnected after 5 minutes of inactivity.
    200 OK, UTF-8 enabled
    User (xo5.x10hosting.com:(none)): lmdsx10m
    331 User lmdsx10m OK. Password required
    Password:
     
  6. lylex10h

    lylex10h Active Member

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    I tried my account with FileZilla and the only way it would fail is if I set the Encryption type to: Require implicit FTP over TLS.
    Try changing your Encryption type to "Use explicit FTP over TLS if available", "Require explicit FTP over TLS" or "Only use plain FTP (insecure)".
    This setting is in the Site Manager.
     
    Last edited: Feb 12, 2018
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