In Progress Cannot open website on the internet

Discussion in 'Free Hosting' started by pubsinso, Jun 29, 2020 at 3:55 PM.

  1. pubsinso

    pubsinso New Member

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    Website URL: pubsinsouthlakes.x10host.com will not connect. I can log in via https://x10hosting.com/sso/main, and clicking on 'Open cPanel' takes me to DirectAdmin, where I am able to open and edit files. However, trying to connect to the URL produces the following message:

    This site can’t be reached
    pubsinsouthlakes.x10host.com
    took too long to respond.

    Try:

    ERR_CONNECTION_TIMED_OUT
     
  2. garrettroyce

    garrettroyce Community Support Community Support

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    Your account did not transfer properly. I've requested an admin fix this for you.
     
  3. Anna

    Anna I am just me Staff Member

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    I have corrected the issue with the DNS of your account.

    You may need to flush your dns cache, or wait until it refreshes by itself.
     
  4. pubsinso

    pubsinso New Member

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    Good Day Garrett Royce, and Good Day Anna,

    Thank you both for such a speedy response. All up and working again.

    Stay safe,

    Glenn.
     

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