Can't acces our cPanels

Discussion in 'Free Hosting' started by ttveox10, May 10, 2018.

  1. ttveox10

    ttveox10 New Member

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    Hi there... Last week my son, my daughter and I, were connected to internet with my computer on a public place (free wi-fi in Mexico) and since then all 3 of us can't acces our cPanel. Please, we need your help... i don't know if it is a temporary problem with X10HOSTING server or if it is a problem with our IP adress of our computer but we need to acces our respective cPanel soon because each one of us need to update some data of our websites.

    Here is a pic of what each of us see when we try to acces our respective cPanel in our computer... Thanks and regards :)

    x10.jpg
     
  2. rmsx10ho

    rmsx10ho Member

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    Hi. Going by the image text, the anti-abuse system thinks you have more than one free account. Only one is allowed. Are you and your family logging into the very same ttveo... free account?
     
  3. ttveox10

    ttveox10 New Member

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    Hi. No, the "ttveo" account is mine, and my daughter has her own account, so is my son. But the 3 of us use the same computer beacuse we have only one computer at home.
     
  4. rmsx10ho

    rmsx10ho Member

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  5. ttveox10

    ttveox10 New Member

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    O.K. i will do that... thank you so much!!! :)
     
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  6. ttveox10

    ttveox10 New Member

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    O.K. i will do that... thank you so much!!! :)
     

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