I think x10hosting is having service problems

Discussion in 'Free Hosting' started by demo1270, Nov 7, 2017.

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  1. demo1270

    demo1270 New Member

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    This morning I received a notice that my account was suspended for no activity but I uploaded files yesterday:

    The notice of suspension is dated: 2017-11-07 05:42:51
    But in cPanel File Manager, I have activity dated Nov 6, 2017 6:53 AM
     
  2. Livewire

    Livewire Abuse Compliance Officer Staff Member

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    If you're logging into cPanel directly (which looks to be the case when viewing the cPanel access logs in particular), the system won't see it; it only tracks logins to x10hosting.com/sso/login. The system shows the last tracked login there was back on 9-5-17, which is still well over 30 days ago but definitely within the range where the account could be suspended for inactivity.
     
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  3. demo1270

    demo1270 New Member

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    Thank you for the information. I didn't realize logging into cPanel didn't count.
     
  4. petmalux

    petmalux New Member

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    yeah right i think till now theres a bug problem with the server
     
  5. Livewire

    Livewire Abuse Compliance Officer Staff Member

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    petmalux: Your account was suspended due to an auto-blogging plugin installed to the service; this is not a bug, as we don't allow autoblogging scripts as is detailed in the Terms of Service.

    Locking topic to prevent additional threadjacking.
     
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