Resolved My account is not unsuspended within a few minutes

Discussion in 'Free Hosting' started by eurochin, Jul 25, 2020.

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  1. eurochin

    eurochin New Member

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    Hi,

    My account was suspended in December, during the migration. I tried to remove the suspension, but it's been stuck on "We're removing the suspension now. Please standby and reload the page in 1 minute." ever since.

    Is it too late?
     
  2. Anna

    Anna I am just me Staff Member

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    I have unsuspended the account.

    You were lucky it wasn't deleted, normally the account would be deleted after 21 days as suspended. The biggest reason yours didn't get deleted in our maintenance purge in early March was that you had been logging into the panel.

    This type or error however should be reported directly as there is a higher chance of a resolution then, now you were rather lucky that our automated terminations are not running yet.
     
  3. eurochin

    eurochin New Member

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    Thank you very much ☺️
     
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