Nameservers Error: 'REFUSED' returncode

[belevx10]

Hello,

I just bought a new .it domain but trying to add the nameservers (ns1.x10hosting.com) at the domain registrar resulted in an error. What should I do?

The .it registry did not accept the nameservers you tried assigning because they did not pass the registry tests. Please check the report we got from the .it registry below, fix the errors and try assigning the nameservers again.

SOAQueryAnswerTest: ERROR
Nameservers Status
ns1.x10hosting.com. ERROR 'REFUSED' returncode
ns2.x10hosting.com. ERROR 'REFUSED' returncode
SOA Master Compare Test: WARNING
Nameservers Status
ns1.x10hosting.com. WARNING Test skipped for 'REFUSED' returncode
ns2.x10hosting.com. WARNING Test skipped for 'REFUSED' returncode
NSQueryAnswerTest: ERROR
Nameservers Status
ns1.x10hosting.com. ERROR 'REFUSED' returncode
ns2.x10hosting.com. ERROR 'REFUSED' returncode
NS Compare Test: WARNING
Nameservers Status
ns1.x10hosting.com. WARNING Test skipped for 'REFUSED' returncode
ns2.x10hosting.com. WARNING Test skipped for 'REFUSED' returncode
NS Count Test: WARNING
Nameservers Status
ns1.x10hosting.com. WARNING Test skipped for 'REFUSED' returncode
ns2.x10hosting.com. WARNING Test skipped for 'REFUSED' returncode
MXQueryAnswerTest: ERROR
Nameservers Status
ns1.x10hosting.com. ERROR 'REFUSED' returncode
ns2.x10hosting.com. ERROR 'REFUSED' returncode
MX Compare Test: WARNING
Nameservers Status
ns1.x10hosting.com. WARNING Test skipped for 'REFUSED' returncode
ns2.x10hosting.com. WARNING Test skipped for 'REFUSED' returncode
MX Record Is Present Test: WARNING
Nameservers Status
ns1.x10hosting.com. WARNING Test skipped for 'REFUSED' returncode
ns2.x10hosting.com. WARNING Test skipped for 'REFUSED' returncode
CNAME Host Test: WARNING

 

[vic20x10]

Hi,
I've have the same problem with Italian domain registrar, he tells me that the answer must be authoritative and with NOERROR return code, what can I do ?