Need help with Sitebuilder or complete account reset, please?

Discussion in 'Free Hosting' started by piranhap, Apr 2, 2018.

  1. piranhap

    piranhap New Member

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    I had a previous account that allowed me to build my website (piranhaprivacy.com) at X10 (using sitebuilder), but it became corrupt. I tried restoring with no luck, and eventually deleted my account thinking I would simply rebuild everything. After several days of waiting (hoping the account would eventually flush), I created a new account and have since tried to use sitebuilder with no success - it simply redirects to http://builder.infinitysrv.com/ and has a blank page (never loads anything). I've cleared cache, DNS, etc. - used different browsers, etc. No luck.

    Not sure how to resolve it - I'm completely fine with deleting all traces of the accounts & sites and starting over from scratch. Sitebuilder is a great tool with nice templates and I really would like to use it and stay here at x10 if at all possible.

    Any help you can give is GREATLY appreciated.

    Thank you very much!
     
  2. piranhap

    piranhap New Member

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    Anybody?? Please.
     
  3. piranhap

    piranhap New Member

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    Does anyone have the ability to reset Sitebuilder accounts? I have no issues with FTPing in and building a site with a different CMS, but would really like to use Sitebuilder. bump...
     
  4. piranhap

    piranhap New Member

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    Bump - Sitebuilder will not load (can/will someone reset the Sitebuilder account, please)? Anyone?
     
    Last edited: Apr 10, 2018
  5. blah72x1

    blah72x1 New Member

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    Should of read the fourums, I have the same issue I restored from a backup file and I got the issue
     
  6. piranhap

    piranhap New Member

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    Am I missing something - not a single response or any type of help?
     
  7. piranhap

    piranhap New Member

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    Sorry blah72x1 - we mus have posted within seconds of each other - no disrespect meant. Yes - I too restored and had problems afterwards. When I was unable to resolve it, I deleted the account all together, waited several days, and created a new account. Now I am unable to use Sitebuilder. Seems like either the account or domain reference within Sitebuilder has an issue preventing it from loading. Sure wish I could get some help (I'm completely fine with starting all over, if only Sitebuilder would work - even if I have to rebuild everything, no problem). Whatever I need to do.
     
  8. blah72x1

    blah72x1 New Member

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    I did too I made a new account and it did not work
     
  9. piranhap

    piranhap New Member

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    Can anyone direct me to someone who can help with resetting the Sitebuilder account (or domain, or whatever is needed to resolve the issue), please? Sitebuilder just hangs and never loads. Thank you
     
  10. piranhap

    piranhap New Member

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  11. kenny9

    kenny9 Member

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  12. piranhap

    piranhap New Member

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  13. piranhap

    piranhap New Member

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    Any other suggestions, please?
     
  14. piranhap

    piranhap New Member

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    I suspect that the invalid login error is a clue to the issue...? Or at least another piece of the puzzle? Maybe.
     
  15. lylex10h

    lylex10h Active Member

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    @piranhap I have ZERO experience with the SiteBuilder and am not a staff member. I would recommend using the Help and reading over the FAQ for SiteBuilder.
     
  16. piranhap

    piranhap New Member

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    Maybe a staff member's help is in order. I have used Sitebuilder in the past without issue and am very familiar with how it works (when it actually does). In this case - there is definitely a system issue (either corrupt account, or something flagged, or...). Is there a way to get staff member assistance to resolve, please?

    Thank you
     
  17. piranhap

    piranhap New Member

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    Bump...?
     

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