Starka and stoli - resolved

Discussion in 'News and Announcements' started by Livewire, Jul 13, 2012.

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  1. Livewire

    Livewire Abuse Compliance Officer Staff Member

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    Quick heads up to everyone on Starka and Stoli - about 60-80 minutes ago, Starka and Stoli both locked up and required emergency reboots to get them unstuck. After the reboot, neither was able to connect to the storage network we use to store all the user files - we were able to get Starka to connect, however at this time Stoli's still not able to connect properly.

    In addition to this, Starka's unable to serve PHP pages due to an issue we're still trying to identify the source of. It's able to serve static pages and files, but PHP is currently non-functional.

    Where we stand: Stoli, for the moment, is unable to do anything productive with regards to serving or editing webpages. Your files should still be intact as they were on the storage network; Stoli just can't see them to do anything. Starka is in a minimal-functional state where it can still serve static files, although PHP is acting up.


    We are still working to resolve this as fast as we are able to do so, and we ask that everyone hang with us while we get this back up and running. We'll post updates here and on http://status.x10hosting.com as updates occur.
     
    Last edited: Jul 13, 2012
  2. Skizzerz

    Skizzerz Contributors Staff Member Contributors

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    This should now be resolved, thank you for your patience. If you continue to experience issues with your hosting account, please open a support ticket via the Account Portal.
     
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