Unable to login to SFTP using FileZilla

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homerthingy65

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Hey there, I recently just made an account with X10 hosting and have to say I love it so far! However, I am unable to login with the SFTP. I attempted to click the Configure FTP Client link in cPanel for both FTP and SFTP but had no luck. I even tried doing in manually. It seems like it wants to connect at first... Well, here is the message I get in FileZilla:
Status: Connecting to ftp.cadetandrew.x10.mx...
Response: fzSftp started
Command: open "andrew94@ftp.cadetandrew.x10.mx" 22
Command: Trust new Hostkey: Once
Command: Pass: **********
Status: Connected to ftp.cadetandrew.x10.mx
Error: Fatal: unable to initialise SFTP on server: could not connect
Error: Could not connect to server

Just to clarify, this would take me to my root folder? Because I recently did create an add-on domain in cPanel for pncguild.net. But unfortunately I can't upload all the files I need to unless I get my FTP client correctly connected. (It would take way to long using the File Manager provided in cPanel.)
 

Dead-i

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Please try using FTP instead of SFTP and see if it will work. You can do so by logging into Port 21 instead of Port 22.
 

homerthingy65

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Alright, I did that and it seems to have connected, now I get this error:
Error: Failed to parse returned path.
Error: Failed to retrieve directory listing

---------- Post added at 03:00 PM ---------- Previous post was at 02:57 PM ----------

Okay I fixed it! I went to the Advanced tab and changed Server type to Default and it connected just fine. Thanks!
 
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