ZenCart Admin Login gives blank page but site works fine

[eggy22]

Good Morning

Further to my previous post
http://x10hosting.com/forums/free-h...gin-just-gives-blank-page-but-site-works.html

I have done some considerable reading now on both this forum and the Zen forum and I am sure that the problem is due to x10hosting, as I said before I made no changes to the Zen Cart files prior to this problem of receiving a blank page after successful login at the stores admin area.

I notice from the posts listed below that several people are having the same problem in the last week or so with accessing the admin areas and in fact it turns out that this coincides with x10hosting disabling external access on port 80 (for good reason), and it is this I am sure is causing the problem with ZenCart and others.

To prove the point I used your Fantasico script to install a completely new shopping cart and database, I made NO modifications to it and just tried to login to the admin area and I get exactly the same blank white page (No html code).

So can we please have the ZenCart software added to your white list and whatever else needs adjusting in order for this to run out of the box.

The system has been working great up until this point so I hope this can be resolved.
Many thanks :biggrin:

http://x10hosting.com/forums/free-hosting/141040-admin-php-not-loading.html

http://x10hosting.com/forums/free-h...g-links-shows-error-couldnt-connect-host.html

http://x10hosting.com/forums/free-hosting/141300-issue-loging-my-site-builder-admin.html

http://x10hosting.com/forums/free-hosting/141135-curl-probs.html

http://x10hosting.com/forums/free-hosting/141350-wordpress.html

 

[eggy22]

Hmm! I have noticed in the forums that a common theme is emerging about this problem as it seems to be affecting all the PHP based websites and their associated admin page access.

Strange that it only affects the admin page, do all php based admin pages violate the new port 80 rules?:frown:

Sorry just thinking aloud while I wait for a solution, idle fingers just itching to get on with my site.

I'll go now...

 

[Anna]

As you may have read we blocked outbound access on port 80, which means that if the page tries to connect to an outside source, it may result in the page not loading correctly. For Zen Cart there's a workaround until we have found the proper IP.

Open the file public_html/zencart_root/zcadmin/includes/local/skip_version_check.ini
Set version_check=off (line 2)

 

[eggy22]

Hi Anna

Thank you very much for that solution, it solved the problem and I am now back in business :biggrin: you have made my day.

Just as a side issue, I have been looking at the PrestaShop eCommerce package on Softaculous and looks quite impressive, are there to your knowledge any issues with this package regarding the new port 80 restrictions?

Thanks again for your help :wink:

 

[taha116]

Im having trouble with prestashop, any time i try to log in as a user it says this page is temporarily unavailable, currently browsing through the forums for a solution